Credit Card Blog

Chase Card Services, the credit card division of JPMorgan Chase, is announcing steps to further enhance its policies and practices, designed to help customers more easily manage their accounts and personal finances and avoid fees. The steps include:

• Helping customers avoid late and over-limit fees and maintain the most favorable interest rates by encouraging them to take advantage of Free Alerts from Chase.
• Providing free, convenient options to manage accounts through Chase Online.
• Using an average daily balance method of calculating finance charges instead of the two-cycle method.
• Giving consumers greater access to financial education information to help them make better personal finance decisions.

“In our ongoing effort to create great customer experiences with Chase, we routinely identify opportunities to improve our offers,” said Carter Franke, chief marketing officer for Chase Card Services. “As part of that commitment, we continually review our practices, policies and services to make sure they are fair, easy to understand, and support our customers in their efforts to effectively manage their accounts.”

This entry was posted on Thursday, January 18th, 2007 at 12:50 pm and is filed under Chase. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.